FAQ

Desert-Hearts-Festival-Section-BG-4.jpg

Do I have to be at least 21 to attend your events?

Yes. All of our events are strictly 21+. All festival participants must present valid ID to enter.


WHAT DO I NEED TO ENTER THE EVENT?

All incoming participants must have a ticket with barcode and valid government issued ID in hand. Internet and cell signal is spotty at best and often not available. Please be sure to either save a screenshot of your barcode on your phone or print your barcode at home before you arrive.


Can I make a campfire?

ABSOLUTELY NO FIRES!

The fire risk at the Los Coyotes Indian Reservation is extremely high. Under no circumstances should you start a fire at your campsite. If you do you  will immediately be escorted off the premises. Be mindful of your cigarette butts. Please bring something easy to carry that you can store used butts and never, ever flick them on the ground.

Please RESPECT THE LAND and the home of the Los Coyotes Band of Cahuilla and Cupeño Indians and the safety of everyone attending the event.


Can I spin fire at the event?

The fire risk at our current venue is high. As that is the case, there will be no unauthorized fire spinning.


Are tickets returnable or transferable?

We do not offer the ability to transfer your ticket into someone else’s name. The only available delivery methods are print-at-home and mobile. However, you can simply forward your confirmation email (with print-at-home or mobile tickets attached) to the person you are selling or gifting your ticket to. One ticket/barcode per person. Do not try to give your ticket to more than one person. Please take care when selling multiple tickets to give one barcode/ticket per person.


Who do I contact if I have ticket issues?

Please contact Resident Advisor directly on their website: CLICK HERE


What’s the parking situation? Will there be a drop off area?

Parking is only about 100 yards to 300 yards away from the general camping area. Because parking is so close to the camping, there will not be a drop off area. Tons of parking available for everyone.


Is there a parking fee?

EVERY VEHICLE, even those who have purchased a Car Camping Pass or RV Parking Pass, is required to pay a $20 Parking Fee. Carpooling is strongly encouraged. Check out our Rideshare group to connect with the community. Save the environment, save gas money, and help us with our parking logistics. Win Win Win.


What is the drinking water situation?

BRING ALL OF YOUR OWN WATER! There are water faucets throughout the property but we have been advised that the water is NOT DRINKABLE!


What’s the shower situation?

No showers. Ever been to Burning Man?


Are there food vendors?

Yes.


Will you be selling ice?

Yes.


Can we bring dogs with us camping?

Dogs and pets are strictly forbidden by the reservation. You will be turned away at the gate to find a local kennel if you show up with one. A service animal is defined by the ADA as, “dogs that are individually trained to do work or perform tasks for people with disabilities.”

No other service animals are permitted including emotional support animals.

Please leave your pooch at home.


How can I participate as a vendor, musician, artist, photographer etc.?

Please visit the Participate page of our website.


Is there another option for me to purchase tickets?

Yes, if you know someone in the U.S. you can have him or her purchase your ticket and specify your name for will call. If you do not know someone in the states, please email us at info@deserthearts.us and you will be contacted.


How can I get added to your Facebook community?

You can request to be added on our page. Once the request is submitted our core team will review and decide upon it. We try to add everyone that we can, but simultaneously take pride in keeping our community a family based group. If you do not know many people in our group it will be harder to get added, so we recommend making friends with those involved.


Will there be dumpsters for all of my trash?

Desert Hearts is a firm believer in the “Leave No Trace” policy. This means that all participants need to pack-it-in, pack-it-out. Even better, leave the grounds better than you found it. The best way to do this is to plan ahead and minimize the amount of trash coming into the event.


Where do I camp?

A campsite is included in all ticket prices and complimentary with your purchase. Each event has designated camping areas that will be specified in the event information provided each time. The location of your campsite relies solely on a first come first served basis. For additional space, you may purchase a Car Camping or RV pass (if they are not already sold out).


Can I bring speakers to play at camp?

Amplified sound is NOT permitted in the camping areas. If you want to enjoy the music, please join the dance floor and the central heartbeat. We strive to create the ultimate collective consciousness. With everyone on the same wavelength we can create the best possible vibe. One Stage, One Vibe


What should I bring?

The following is a brief list that Desert Hearts feels is essential for most every festival-goer:

Home / Tent

  • Sleeping pad, air mattress or other soft sleeping surfaces
  • Pillows and warm blankets for night

  • Shade over your tent and shared camping spaces

  • Chairs

  • Bags for your trash and recycling

Body

  • Drink lots of water! Keep an eye out for the signs and symptoms of dehydration; info here

  • Sunscreen

  • Lip balm w/ sun protection

  • Personal toiletries (toothbrush, toothpaste, feminine products, towel, etc)

  • Baby wipes are a good substitute for a shower (remember, pack it in pack it out!)

  • Hand sanitizer

  • Earplugs

  • Sunglasses

  • Eye drops and extra contact lenses

  • Allergy medication / prescription medication

Kitchen

  • Cooler

  • Reusable water bottle/canteen

  • Reusable cup, plate, and utensils

  • Trash/recycling bags

  • Biodegradable soap

  • Cookware

  • Propane powered stove

  • Your favorite foods (plus we’ll have tons of yummy food vendors onsite)

Clothes

  • Cool clothes for the day (highs may range from 70’s to 90’s)

  • Hats and sunglasses

  • Scarves and bandanas (great when dipped in cold water)

  • Warm clothes for the night (lows may range from 30’s to 50’s)

  • Comfy shoes and sandals

  • Costumes and fun outfits

Tools

  • Flash light / headlamp

  • Camera (label it with your name and contact info)

  • Trash and recycling bags

  • Gloves, tape, rope, zip ties, etc.

  • Stakes to secure your tent and shade structure to the ground


How do I get onto the Desert Hearts mailing list?

You are automatically signed up with our mailing list when you purchase a ticket to a Desert Hearts event or sign up in the section below: